Need help with a Fidelity Express Money Order? You’re in the right place.
Whether you need to check the status of a money order, request a refund, obtain a photocopy, or find answers to common questions, our Money Order Help Center provides the resources you need.
Quick Links
Check Money Order Status
Verify the status of your Fidelity Express Money Order quickly and securely.
Request a Refund
If your money order has been lost, stolen, or is no longer needed, submit a refund request online or download a refund form.
Request a Money Order Refund Online:
Request a Money Order Refund by Mail:
Request a Photocopy
Need proof of payment or information about a cashed money order? Request a photocopy of the front and back of your money order.
Frequently Asked Questions
Find answers to common questions about:
- Lost or stolen money orders
- Stop payments
- Refunds
- Photocopy requests
- Money order verification
- Cashing a money order
Before You Contact Us
Many money order requests can be completed online using the resources above. To help us assist you more quickly, please have your money order number and receipt available whenever possible.
Contact Consumer Care
If you need additional assistance with a Fidelity Express Money Order, our Consumer Care team is here to help.
Phone: 800-621-8030 ext. 7020
Email: consumercare@fidelityexpress.com
Consumer Care assists with money orders, payment transactions, refund requests, photocopy requests, and general account inquiries.
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